How long is each training course?
As each module is tailor made, we can design the length of each course to match your specific requirement. We recommend each module lasts approximately 4 hours and our consultants will be happy to advise you what topics can fit into each session.

Does my domestic worker need to be able to speak English or read and write?
Literacy is never assumed when training with Domesteq. Courses are taught in Hindi and the ability to speak English is not required. Reading and writing in either language is not a requirement – Domesteq has created original curriculum and teaching methods specially designed for the semi-literate and illiterate worker.

Do you require cooks to be able to read recipes?
No, we teach cooking with a hands-on approach and we have found that many domestic cooks have incredible memories and have developed their own ways of remembering the instructions for new dishes.

Do you provide the supporting documentation in Hindi?
All templates, instructions and recipes are provided to the client in English. As the majority of our course participants are illiterate or semi-literate, and many of them speak and read languages other than Hindi, the documents are created in English for the employer. These documents are not designed for the domestic worker but rather provided as guidance to you, our clients, to help them understand what each course contained. We encourage our clients to use these documents to refresh the memory of the worker and/or to train new workers coming into their home or organisation.

How is quality maintained after training is complete?
For our corporate clients we offer a monthly quality assessment programme where our trainers spends a few hours monthly at the location to ensure that the workers continue to operate efficiently and effectively. During this monthly session, trainers are also able to review topics and answer any questions the worker may have. A report is given to the client which flags any areas of concern.

For our private clients we encourage the identification of one staff member as a supervisor and provide quality control templates for their use on a daily, weekly and monthly basis